We don't complete our projects & Lie to our customers - Engineer SADA Employee Review

This is challenging to wrap my head around as CEO because it's simply so far from the core of who we are. We measure all aspects of our performance as a company, down to each department and each individual's personal and professional goals. I see accountability everywhere. Also, our very essense in our business model depends greatly on repeat business and recurring contracts - which makes up sometime like 70-75% of our Revenue - by design. This also makes us extremely well insulated against any major macro economic conditions. We started in 2000, and we started our 11-year growth spurt in 2007. We've seen more than one economic cycle. Like all companies growing as quickly as we are - naturally we don't nail it 100% with every project - especially because the nature of our business is breaking new ground on a daily basis. Yes, we have room for improvement, and are consistently evaluating our processes, procedures, and people. My guidance to you is - if you see something that could use improvement, please bring it to your direct manager or me directly with some suggestions as around how we can improve. I commit to you we take all such feedback seriously.