Pros
MyRyan will improve your quality of life and is a major competitive advantage over Ryan's industry competitors. I've heard the ability to use MyRyan differs upon which team you are assigned, but it has helped me to improve my work quality greatly. Brint Ryan the CEO is aggressive in expanding Ryan's market share, and he is intently willing to adopt creative suggestions from his employees. My managers and the principal at my office location are excellent, I really lucked out. Brint announced the 401(k) will soon be improved to make it one of the best in the industry.
Cons
I have one issue with Ryan, but it is a major one. It is my experience that Ryan does not make cost of living adjustments depending on the market. The base pay Ryan offers to tax consultants in my market is just not competitive. Consultants based out of Dallas make more bonus pay because of oil and gas projects there, but my cost of living is almost twice what theirs is, not to mention the enormous disparity in purchasing power. There has been about 80% turnover in tax consultants at my office in just the past two years. Ryan's business model is excellent and Brint is honest when he says employees are his first priority, I just wish the firm showed more commitment to keeping talented people long-term who are just starting out.