Not a big fan - Anonymous employee RouteOne Employee Review

2.0
14 Jun 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Flexible, diversity, foreign, co-workers are great

Cons

A lot of micro-managing. The company has a lot of foreigners working there but still, some departments do discrimination against them. No appreciation for the work that I do in my department. After contract extended the manager started keeping an eye on every moment of mine. Where I am going, if I am at my desk or not, if I have my computer open why and what I am doing and what not. There was no personal space once my contract extended, before that it was all good. No micro-managing nor bursting my personal space. As soon as it was extended it was as if all hell broke loose.

Explore other reviews about RouteOne

5.0
28 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Pay, benefits, learning opportunities with menotrs

Cons

Company is all remote, which makes it hard to bond with teammates

1.0
26 Nov 2025
Recommend
CEO approval
Business outlook

Pros

The job is fully remote

Cons

- Bad pay - Extremely high call volume with very little time off the phones - Changes are made without consulting agents first - hurts workflow - Management doesn't care - Level 2 and 3 teams don't read tickets half of the time - No room for career growth - Have to request ALL time off including all holidays

See reviews by: Helpful|Rating|Date|All