Stay away from this company - Business Development Representative (BDR) Rossum Employee Review

1.0
27 Apr 2023
Recommend
CEO approval
Business outlook

Pros

Some great colleagues making your time more meaningful there

Cons

This company takes no responsibility whatsoever. While reading some Glassdoor reviews is clear how bad they are trying to discredit actual employees reviews. On one hand, I see couple of obvious 5 stars fake reviews. On the other hand, what a way to reply to negative reviews with such passive aggressive tone. Also, Why are you inviting employees to bring their feedback to management when it has never been taken into consideration…. Employees surveys, official HR complaints, feedback sessions with team leaders, etc. Nothing has happened so far! What is clear is that team leaders, Management and C level are untouchable. Please take feedback seriously because you will be left with no one by your side but the inexperienced managers. They are just taking your money to do really nothing. In a team of 30 BDRs, a lot of them have either left or are planning to do so. So instead of blaming and ignoring them for speaking up, listen to them and finally do something about it.

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Rossum Response
3y
Thank you for sharing your feedback. As we take employee feedback very seriously, I want to address your concerns directly. I'm sorry to hear that you feel we take no responsibility at Rossum. We strive to foster a culture of accountability and open communication, and I assure you that we value the opinions and experiences of our employees. Regarding your mention of potential fake reviews, we encourage all our employees to provide genuine feedback and discourage any form of manipulation. If you suspect any reviews to be inauthentic, please reach out to us directly so we can investigate the matter further. In terms of our response to negative reviews, our intention is to address concerns constructively and provide a balanced perspective. However, I acknowledge that tone can be subjective, and we will take your feedback into account to improve our communication approach. Regarding your claim that employee feedback has not been considered, I want to emphasize that we are committed to creating a supportive work environment. We regularly conduct employee surveys, encourage open discussions during feedback sessions, and take official HR complaints seriously. I encourage you to reach out to me directly or the HR department with specific examples or concerns so that we can address them promptly
. Our team leaders, management, and C-level executives are not untouchable. We operate with transparency and believe in holding everyone accountable for their actions. If you have encountered situations where you feel this principle has not been upheld, I encourage you to provide specific instances, and we will thoroughly investigate the matter. Tomas Gogar

Explore other reviews about Rossum

5.0
21 Jun 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Awesome team and culture, great management.

Cons

The cons that come with a startup. Lots of figuring it out yourself. This is a pro for me though.

11
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Rossum Response
3y
Thank you for sharing your feelings with us. We loved how you converted your "con" into a "pro". Working in a startup requires a lot of independence and self-confidence. However, we are always exploring ways to improve how the company is structured and the way in which information flows. This is so you can have the best possible experience.
2.0
24 Sept 2024
Recommend
CEO approval
Business outlook

Pros

They throw pretty good salary, cant lie. The product is solid, but not well-differentiated from all the competing vendors offering the same thing for less. Document automation has become saturated and so most deals are highly competitive.

Cons

Disclaimer that I got laid off with zero notice whatsoever, while having produced more than other team members who still work there to this day, which drives me to spend almost 7 full minutes doing a glassdoor review. Rossum is a highly toxic work culture for sure. Expect sporadic phone calls before the business day begins, and after the business day ends, on a consistent basis. Every rep in the US complained about pipeline insufficiency, as well as poor working relationships with the Pre-Sales Engineering team. Reps are forced to do their own prospecting in order to make up for insufficient pipeline. It is a highly critical culture where nothing is ever enough. Our best rep in the US left because it got to be over the top with toxicity. You have emotionally volatile Sales management, creating an environment where you don't know what kind of mood your bosses will be in at any given hour. Sales leadership would show up to forecast calls with the entire team and typically start the call; by sharing their mood/emotional state for the day (TMI)

12
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Rossum Response
1y
Thank you for taking the time to share your experience. We’re glad you recognize the competitive salary and the strength of the product. We're sorry to hear that your experience at Rossum didn’t meet expectations. While we acknowledge that a high-performance environment can sometimes lead to pressure, we take all feedback seriously and are committed to continuously learning and improving our culture. We appreciate your insights and wish you the best in your future endeavors.
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