TLDR: don't work here - Legal Executive Rockwills Employee Review

THEY JUST DONT CARE. i genuinely think that rockwills do not care about their staff, at least in the LME department. it seems that their playbook is to keep hiring fresh graduates only (bc an experienced senior would not accept the pay that they offer) which is fair i guess. but the pay jump from legal exec to senior is not a lot, anyone would be unhappy to get more work but with a relatively less increase in pay. they would leave, and rwt would replace these seniors with another fresh grad. this strategy might work from a cost-saving perspective (this is all the company cares about), but it doesn’t address the root issues of workload and employee retention. PAY IS NOT PROPORTIONAL TO THE WORKLOAD. The constant cycle of hiring fresh graduates to replace experienced staff leads to instability because the existing employees would have to train new people every few months. and when i say existing employees, i mean ppl with 5/6 months experience would have to train newcomers. this leaves existing employees overburdened and overworked. legal executives and admin support included. Delays are INEVITABLE. delayed cases mean increase in their fee as they charge annually. beneficiaries would be unhappy and these legal executives are put in a difficult position where they will have to reassure clients when they themselves are not provided with the means to ensure efficiency. When i was working there, most of the time spent was doing damage control from previous delayed cases. long emails, long phone calls, unexpected walk-ins from angry beneficiaries. increament is very low, RM200-300 is the average. they keep saying no budget. i don't think that's true but if it is true, does the company not have any contingency plan? always so proudly saying you've been in the game for a few decades. FAVOURITISM. i get it, anywhere you go there's office politics. but at rwt, it matters less how well you perform. if you've been there for only 2 weeks and they have decided that you are their favourite, you won't have to worry about the work stress for the next 5 months bc you WILL have it easy while your co-workers are screamed at by clients over the phone on the daily. why she chose that person to favour? you really won't know. you're expected to notice when the boss walks into the office and to greet her. you're also expected to go to her office and say bye before you leave for home. doing so can help change her impression towards you, not doing so- you know how it goes. you're targeted once she doesn't like you. she will take a longer time to reply to your emails or approve your transactions. a petty boss is worse than a flat tire- stopping progress and making everything so much harder than it needs to be. RACISM. dealing with racist clients comes with the job, or any other job for that matter. but dealing with racist management is another matter. at first, it may seem discreet but over time, you realize that certain individuals are assigned relatively easier and more manageable cases. The excuse might be "it's the way you handle your case". it's not that other races are incompetent, it's that you set up the system to make it seem that way. you will see that they always have vacancies, this is why. i would not recommend anyone to work here. grass is always greener on the other side, especially when it comes to rockwills.