Good environment - Customer Service Rochdale Spears Employee Review

Good team collaboration among peers and a supportive work environment at the staff level

Leadership challenges: The former leadership team struggled with effective management(HS), which frequently impacted team morale and created unnecessary workplace stress. Communication gaps: There was a noticeable lack of transparent communication and constructive feedback from the top level, making it difficult to align on goals. Retention and culture: The management style of the former director led to high turnover, as the environment lacked the psychological safety needed for employee growth.

Pay is above market for most salaried employees

Employees are micromanaged No room for growth