Pros
Excellent salary and real autonomy in dealing with clients. However, every year I have to reduce the number of clients receiving benefits, and my job depends on it, even when I know their claims are 100% legit.
Cons
Having to intentionally try to “trip up” beneficiaries with manipulative actions, ridiculous form requirements, and treating everyone receiving benefits as if they’re faking it! The absolute worst part of this job! Manipulating highly educated professionals, who’s brains are damaged due to an accident, is not what I’d hoped for when I took the job.