Company has changed with new management - IT Manager Ricoh Employee Review

1.0
25 May 2025
Recommend
CEO approval
Business outlook

Pros

They provide flexible working and still have many friendly people working there.

Cons

When I joined Ricoh some years ago it prided itself as "People first" company. This is most definitely no longer the case. Senior people have left the company without any new position in sight! Redundancies last and this year. And new senior managers that are only interested in hiring their former colleagues. Contractors have also started to dictate what is happening in IT. Also, if you are based in Watford and your contract states so, but need to go to London office, they don't allow you to expense the travel costs. So - if you think Ricoh is the right company for you - worth keeping these points in mind.

Explore other reviews about Ricoh

5.0
7 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Strategic Shift: It’s an exciting time to be here as the company pivots toward IT Services and Digital Workspace solutions. Global Reach: Opportunities to collaborate with teams in Japan, Europe, and across the Americas. Stability: Even during market shifts, the company is financially grounded.

Cons

Legacy Mindset: You will occasionally run into "we've always done it this way" from long-tenured employees. Siloed Departments: Communication between the hardware side and the new digital services side could be smoother.

5.0
1 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Creative Services team in North America is led by an absolutely stellar Brand Director, with a fantastic team that continues to smash it. The wider business and fellow employees have always been genuinely kind, and the office environment is very friendly as well.

Cons

I truly can't think of any! The team and atmosphere is great!

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