Don't waste your time with this Company, but Hey if you need a job. Go For it!!! - Account Executive Ricoh Employee Review

1.0
6 Sept 2011
Recommend
CEO approval
Business outlook

Pros

Benefits aren't bad. They do have the largest Market Share compared to Konica or Xerox. Job seems ok if you are a technician or a specialist. The company is a massive so the actual company is stable being a multi-billion dollar company. I would have to say the overall best thing about Ricoh is that we are the big dog when we go into deals against our competitors.

Cons

Horrible working conditions. Management very disrespectful toward AE's. With profit margins getting tighter. Quotas are on the rise and the amount of work you do. Its not worth it unless you cannot work any place else. It has strayed away from the general concepts of great selling. Customer comes first.... always.

Explore other reviews about Ricoh

5.0
7 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Strategic Shift: It’s an exciting time to be here as the company pivots toward IT Services and Digital Workspace solutions. Global Reach: Opportunities to collaborate with teams in Japan, Europe, and across the Americas. Stability: Even during market shifts, the company is financially grounded.

Cons

Legacy Mindset: You will occasionally run into "we've always done it this way" from long-tenured employees. Siloed Departments: Communication between the hardware side and the new digital services side could be smoother.

3.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

• Decent pay • Great benifits • Car allowance/reimbursement for a personal vehicle and depreciation • The ability to travel and build relationships with customers • Learning mechanical and electrical skills • Independence and teamwork

Cons

• They just started enforcing the new commute policy which requires technicians to now give the company an hour of their time to and from work, if the customer is that distance away from their home at the beginning or end of day. Ultimately stealing up to 2 hours from the technician every single day and effectively punishing you for living so far away from a customer site. • Always coming with new ways to screw over technicians. They also just implemented new metrics that contribute to or take away from your bonus. • Sales reps usually always get the wrong equipment delivered to a customer and you have to be the one to deal with a screwed up mess • Lack of communication between sales/deliveries/management

See reviews by: Helpful|Rating|Date|All