- As other reviews mention, the co-founder took over sales without any experience and made a messy mess. Hired new sales leaders right AFTER implementing big sweeping changes that nobody in sales liked.
- Sales people have no voice and they make decisions in silos that drastically impact your quality of life and work. Recent decisions elude to a directive to significantly decrease sales compensation.
- Heavy focus on transactional sales and new logos which is odd considering the sale is absolutely consultative in nature.
- Benefits are expensive in the US. They improved after 2 years of complaining but are still not affordable for most.
- Overall lack of trust and respect for sales means no permissions to do anything, even the smallest thing requires layers of approval which wastes time and impacts speed of support.
- Navigating internal teams and getting answers to anything is an absolute nightmare. It'll drive you crazy and take up most of your time.
- Most of the 2024 roadmap has been done already by main competitors - always behind.