Time wasting and awful onboatding process - Senior Software Engineer Remotasks Employee Review

Challenging work and supportive team members

Work-life balance can be challenging

I have worked about 18 months for Remotasks as a finance / economics SME, helping develop generative AI LLMs by writing prompts and evaluating responses. I typically average 10-15 hours a week to supplement my consulting work and teaching roles. I loved the project work I did to train LLMs on finance tasks, such as valuation and financial analysis. The pay was acceptable and paid weekly, the work was interesting to me, and we had sufficient support for project methodology.

A long-running project wound down, and I was offered new projects at lower rates (outside my expertise). On two occasions, I completed initial training (one hour) to find the work queue empty, and then moved to another project. I started another finance-related project that was interesting, but have not been paid for the work I did. There seemed to be a time-tracking issue, but my Zendesk support ticket has not been resolved. I am out maybe 10 hours worth of work, so no big deal. But the support quality has declined noticeably, the work is more sporadic, and I am thinking it's time to move on.