Rehab has its positives - but its negatives certainly outweigh them - Sales Representative Rehab Medical Employee Review

2.0
4 Jul 2018
Recommend
CEO approval
Business outlook

Pros

Company is growing in a rapidly consolidating industry, room for growth. Distinct company culture with a 'work hard/play hard' type of sales mentality. I truly enjoyed all of the people in my time at Rehab.

Cons

The DME industry is so unique to its constantly changing requirements/regulations from the government & insurance companies, that it’s almost impossible to explain the challenges you will face if you join this company - and that’s only from an external standpoint. The communication is non-existent from the top down, and the “processes” they have in place are a flat out joke - mostly due to the fact that you know they will have to be changed within the next fiscal quarter. With that, you should also be prepared to have little to no training whatsoever. Be prepared because this is a role where you have new excuses thrown at you every single day - your internal insurance team (and external also) will throw claims back at you for any reason possible, which is fine, except that it contradicts everything you’ve been instructed or told - which makes you the bad guy not only to your team but also to your accounts. It gets to the point that you don’t know where to turn because you hear so many new explanations and excuses daily that you can’t trust anyone or anything you're told because you know it's bound to change. Also, there is no car allowance package which is pretty significant due to the crazy amount of miles you put on your car every day. Lastly, the company IS experiencing lots of growth, but they don't know how to responsibly deal with it. There is a clear history of expanding into new market segments without doing any research at all - just blindly making decisions and making changes, just for the sake of them. It's hard to get a grasp on the TRUE direction the company is trying to go.

Explore other reviews about Rehab Medical

5.0
11 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Incredibly rewarding work in the healthcare space, with the opportunity to make a meaningful impact on people’s lives every day. Excellent work–life balance that allows you to grow professionally without sacrificing personal time or well‑being. Strong culture built on support, collaboration, and genuinely caring about both patients and employees. Numerous opportunities for growth and advancement over the years, including internal mobility and support for developing new skills. Comprehensive total compensation package: Great insurance options Competitive 401(k) match Generous HSA contributions Tuition reimbursement for continued education Robust and accessible employee assistance programs Supportive leadership that encourages continuous learning and long‑term career development.

Cons

While overall compensation is strong, base salary can sometimes feel slightly below market relative to experience and responsibilities.

1.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Sadly, none worth mentioning at all

Cons

After five years here, I can confidently say this company does not value its sales reps. I personally watched over a dozen reps walk out the door for better paying jobs during my time there. Management saw it happen over and over and did absolutely nothing to fix it. That alone should tell you everything. The compensation structure is a joke. You either take a $60k base with 4% commission, which averages somewhere between $300 and $3,000 a month pre-tax, or you drop to a $35k base and bump up to 7% commission. To qualify for the higher commission tier you have to obtain your ATP license, which the company requires but will not pay for. That is $500 out of your own pocket just to access a pay structure that should be standard from day one. Then there is the gas situation. There is no car stipend. Instead they give you $500 a month in gas reimbursement split into $250 every two weeks, added directly into your paycheck and taxed as ordinary income. By the time taxes come out you are not even seeing the full $500. Anything you spend beyond that already-reduced amount comes straight out of your pocket. In field sales, $500 barely covers two weeks of driving, let alone a full month. The healthcare benefits are just as bad. The company provides UMR insurance, and it is awful. I met my deductible all three years I was there and still walked away paying high copays after hitting it. Meeting your deductible is supposed to provide some relief. Here it barely made a difference. For a company that already underpays its reps, offering benefits this poor is a slap in the face. Both of Rehab Medical's two biggest competitors, Numotion and National Seating and Mobility, pay their sales reps better. That is not an opinion, that is why over a dozen people left during my five years there. The talent did not disappear, it just went to companies that actually compensate people fairly for the work they do. The disorganization starts at the top and trickles all the way down. No clear direction, no cohesive strategy, and leadership that changes course constantly without explanation. It makes it impossible to build any momentum or feel like your work actually matters. If you are interviewing here right now, do the math before you accept an offer. Factor in the taxes on your gas reimbursement, the $500 licensing cost they will hand you the bill for, commission that can swing wildly month to month, and healthcare that will still cost you plenty even after you meet your deductible. Then go look at what Numotion and National Seating and Mobility are offering. The picture becomes very clear very fast. Rehab Medical will drain your time, your gas tank, your health, and your paycheck. They survive by hiring people who do not yet know better, and there will always be someone new who does not know what they are walking into. Do not be that person. The reps who left are happier, better paid, and not looking back. The only mistake any of them made was not leaving sooner. If you are reading this before accepting an offer, consider this your warning. If you are reading this after, welcome to the club. There are a lot of us. Five years here taught me one thing: now you know better.

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