The golden years have come and gone - Anonymous employee Recharge Payments Employee Review

1.0
27 Oct 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Amazing people. Seriously, the best group of coworkers I’ve ever had. Culture (in 2021 and early 2022) was incredible. Very open, transparent, leadership was approachable. Remote first - except for the sales org? They had to go into an actual office while everyone else was remote…strange but who knows. Benefits were top notch.

Cons

Leadership did not know how to weather a storm - aka the impending recession. Spent months telling nervous employees that a layoff was the “last thing we would do!” and that “all other options would be exhausted first!” and then BAM! Small hush hush lay-off in august. Then BAM! BAM! BAM! Much bigger layoff just now (in October). Right before the holidays (an incredibly expensive time of year for many people) and right as the market is going down the toilet. Now look, I’m not a C-suite so i know that the decision to lay off a bunch of incredible employees must have been so difficult. Let me play a song for you on the world’s smallest violin as your former employees enter the most competitive job market we’ve seen in years. This was an awesome company, until it wasn’t. Y’all fumbled the bag. And you fumbled it hard.

Explore other reviews about Recharge Payments

5.0
24 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Still has the fast pace and strong individual impact of a startup, but with actually good work life balance

Cons

Theres an on-call schedule, but its not bad

3.0
15 Feb 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Colleagues are generally good to work with and smart, friendly people. Lots of opportunities to learn from others. The product continues to mature and it's rewarding to see a small business make it part of their strategy and succeed. Strong market position, steady growth. Being an employee has a lot of nice little perks (stipends, team events, etc). Flexible work schedules. It's not a competition to see who's on Slack the longest or latest.

Cons

Sometimes, Recharge has a startup feel and mindset. Other times, it feels too corporate for a growing SaaS company - like it needs to check items off of a list of things that a big corp does. The review process doesn't leave much middle ground. You're either rated a superstar or someone who's doing fine but continuing to be rated as fine could lead to your exit. Strategic decisions and changes feel rushed. The CEO will talk about what he learned in a merchant encounter, then without much thought or process, the priorities of the org start changing to align with the moral of that story. Too many client misconceptions from the sales process eventually become headaches and fires.

3
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