It's an interesting company - Anonymous employee Rakuten Employee Review

2.0
3 Dec 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

It is a Japanese company, but expanding globally, so they welcome non-Japanese employees.

Cons

It is not very well organized. The founder/CEO is a great person, but he wants to control every single detail. So the middle management layer is not functioning well and it causes many confusion. Self motivated people found it non-professional and make them unhappy.

Explore other reviews about Rakuten

5.0
25 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

Cons

Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

4.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Flexible Hours, Benefits, Pay, lunch provided 3 days per week,

Cons

There were no cons while I was there

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