Pros
Leaders are never trying to impose a certain working style on their team. I've worked under several different individuals at Radancy and they all were focused on being a support system for their employees. No one ever tries to micromanage. It's always about collaboration, which makes for a really healthy learning environment. Everyone who works at Radancy has a genuine desire to help their clients; from Account Services, to the people on the backend.
Cons
Although this has been tweaked a lot, the systems that are in place to have one part of Radancy communicate with another can sometimes involve a lot of relaying. Something that can typically be summed up in an email, usually needs to be processed and ticketed for filing purposes. This can sometimes cause delays.