Started great.. Ended horribly. - Relief Manager Public Storage Employee Review

1.0
18 Feb 2015
Recommend
CEO approval
Business outlook

Pros

As a relief manager, I travel around a lot. Was offered a PM job several times but declined because I like going to different properties. At first I liked it. I was able to get the numbers but as time went on I realized this company is very unethical..

Cons

Where do I even start?! Let's start with the buildings I guess. Horrible. Constantly leaking, nothing ever gets fixed, I had to always lie to customers and tell them "oh it'll get fixed soon" and send out an email to the DM who would never reply anyway. I was forced into selling locks and insurance, which everyone agrees is uncomfortable and I always get customers who always denied/argued about it. Google reviews.. If I hear those words one more time I'll lose it. The rent raises so much, how is that even morally okay?! And guess who gets to deal with it? Us. The managers. While upper management sits on their butts in their comfy chairs, I get things thrown at me, threatened and verbally abused by entitled customers. Even if they're loyal and always pay on time, corporate won't lower their rate and just tells them to "move units". Ohhhh and the cameras don't even work! None of the properties I've ever worked at has working cameras. It's sad, really. There's black mold in some of the offices and it makes me sick. No one cleans it even though I've reported it many times. It's in the AC unit as well which blows on me all day. It's a good temporary job I suppose.

Explore other reviews about Public Storage

5.0
28 Jun 2026
Recommend
CEO approval
Business outlook

Pros

This company has the true definition of team work

Cons

I didn't get hired sooner.

5.0
15 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Public Storage is a great place to work and grow your career. I’m surrounded by talented leaders who are supportive, knowledgeable, and genuinely invested in developing their teams. The company has a strong culture of accountability, collaboration, and continuous improvement, which creates an environment where employees can succeed and make an impact. What excites me most is that Public Storage is in a significant growth phase. It’s an energizing time to be part of the organization, with opportunities to contribute to meaningful initiatives, take on new challenges, and help shape the future of the business. The company continues to invest in its people, processes, and growth strategy, making it an excellent place for those who are looking to develop professionally while being part of a winning team. If you’re looking for a company with strong leadership, career advancement opportunities, and a clear vision for the future, Public Storage is a fantastic place to be.

Cons

Cons: As Public Storage continues to grow, the pace of the business can be very fast. There are often multiple initiatives, priorities, and opportunities happening simultaneously, which requires strong organizational skills and the ability to adapt quickly. Success in this environment depends on being able to effectively prioritize, manage competing demands, and stay focused on the highest-impact work. While the pace can be challenging at times, it also creates tremendous opportunities for growth, learning, and career development.

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