3.0
16 Mar 2024
Former employee
Arlington, TX
Recommend
CEO approval
Business outlook
Pros
remote option, average benefits, good management.
Cons
Extremely busy back-to-back calls at times, very difficult customers, which made it a very stressful job, it was a real challenge getting assistance with escalated calls. Pay should be better due to the difficulty of the role, and there is no available option to work part-time from home.