2.0
7 Apr 2022
Current employee, more than 5 years
Raleigh, NC
Recommend
CEO approval
Business outlook
Pros
The call volume wasn't as bad as other call centers
Cons
everyone is fake and in it for themselves. I never had an attendence issue until I got covid. you can't have more then 95 percent of unscheduled absences in one month Which average out to be 8 hours. Of course after getting covid I had greater then that amount. Which for me happen at the last week of jan into feb. They went back and use my vacation time for the time I missed for covid and that put march in the red too since you can't schedule vacation time without having vacation available. You get 3 hours of vacation every two weeks. So first week of April, I got my verbal, written, and term all in one day.