employer cover photo
employer logo
employer logo

Progressive Insurance

Engaged employer

Definitely exceeds overall expectations for call center job. - Inbound Sales Progressive Insurance Employee Review

4.0
7 Mar 2013
Recommend
CEO approval
Business outlook

Pros

Great people. Pretty good pay for taking calls all day and having a license to take with you. Opportunities for advancement seem pretty accessible. Interesting bonus programs. Nice flexibility to leave earlier when business is slow.

Cons

Just that hours are pretty tough if you like your family or significant other. Seems to take a while (years) to get a nice close to normal schedule but at least you get differential. Unfortunately advance to different position and you are back to bottom of totem pole for schedule, which may inhibit some qualified candidates from making the leap to try and broadent their horizons. Oh. And rates are usually at the high end for insurance.

Explore other reviews about Progressive Insurance

5.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Strong Leadership Consistent Strategy People Oriented Culture

Cons

Larger more mature company - less agile and harder to drive change - still happens but takes longer and a lot more coordination

4.0
1 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Pay is alright for starting out, especially compared to some places. Benefits are decent. Management is generally supportive. If you don't mind sales and taking calls literally your entire working shift, then this could be a great fit.

Cons

If you don't want to be on the phones back-to-back all day your options are extremely limited, and getting smaller as time goes on and A.I. allows them to close departments like mine and others.

See reviews by: Helpful|Rating|Date|All