NA - Customer Service Representative Profit Expansion Group Employee Review

I got hired on the first time I spoke to someone

I start today so none yet

full time and they give you ok compensation

Let me just start by saying that everyone i worked with constantly wanted to quit. I did to. the way it works is you take calls for different companies that offer the same bull scam the sign up for a trial pay 4.95 and then if they don't call (which is either in the terms& conditions box or on the website in small print) then they get billed 80$ and enrolled into autoship. they train you on new programs and when you ask questions half the supervisors don't know how to answer and then you get in trouble for your customer being on hold for a long time. It is a scam and if it was just retention where customers were mad about a electricity bill which you could fix that would be different but this company takes money out of people accounts without their knowledge and most of the time you can't give it back. I once talked to an 86 year old woman who signed up for face cream and lived on disability. we took her grocrey money. OH and the main boss talks about EVERYONE behind their backs he once said that people that work here are the kind of people that didn't have friends in highschool. MANAGMENT DOESN'T know or care what they are doing and they have gotten shut down multiple times and changed names one of the old names was verocity group llc. if you want to be respected and have a decent job, i would never reccomend that you work here. i could say so much more but i think you get the point.