Redesign forcing out 75% of 3 departments by 2023- ENTER AT YOUR OWN RISK - Anonymous employee Press Ganey Employee Review

1.0
4 May 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Unlimited PTO Benefits start day 1 and are very well priced

Cons

Recent acquisition literally changed Account Manager titles to Application Specialist and literally told us that we will have to reapply for our position to retain our jobs. No joke. They are making our department more tech focused and forcing everyone in a training to then STILL have to apply and interview. We were indirectly advised by leadership in a redesign meeting that there weren't enough positions opening for the amount of people that were in the affected departments (about 200 people total in the 3 departments, only 50-70 of the new positions by the end of this year). Someone asked what they would do with everyone else and the woman advised that they will have a meeting q1 of 2023 to determine next steps. That's pretty much code for layoffs. My opinion is that they want people to quit so they don't have to pay them severance for laying them off next week. It is working. People are leaving by the truckloads from all 3 positions, and leaders are leaving as well. The atmosphere is so terrible that you could cut the tension with a butter knife. It feels like the Hunger Games over positions. For a company that preaches culture and inclusiveness, I feel the complete opposite. And this isn't a fluff review. This is happening in real time. Multiple reviews saying the exact same thing. STAY AWAY if you value compensation and job security.

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Press Ganey Response
4y
Thank you for taking time to leave a review. Our team is thrilled for the future of Press Ganey | Forsta and can’t wait to see how we will advance the experience technology industry. Healthcare is changing rapidly and Press Ganey is constantly innovating to meet the changing needs of our clients. We work hard to make a difference in the lives of patients and caregivers across the country. We are excited about the opportunity for Application Specialists to be able to apply for our new Application Lead role. The team was deliberate in our intentions to hire a small number of trailblazers as we work through the training plans and goals for this new role. We encourage you to learn more about the Application Lead role on MyPG and apply. You can also speak with your manager for more information. Lastly, be on the lookout for a calendar invite to the PX Delivery Town Hall - there will be a Q&A session and we encourage you to bring feedback.

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