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Premium Retail Services

Part of Acosta Group

Engaged employer

Premium in name only - Brand Representative Premium Retail Services Employee Review

2.0
7 Oct 2024
Recommend
CEO approval
Business outlook

Pros

Make your own schedule. Multi Retail environments No day is the same Be your own boss

Cons

Low pay Expected to use your personal cell phone for company business Bad management No advancement

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Premium Retail Services Response
1y
Thank you for taking the time to share your review. We’re glad to hear that you appreciate the flexible scheduling that comes with your role. After conducting extensive research, we believe our compensation aligns well with industry standards. We pride ourselves on promoting from within and encourage our employees to explore open positions at Premium by visiting wearepremium.com. Your feedback regarding advancement opportunities is invaluable to us and will help guide our efforts to enhance career growth within the company. We’re truly sorry we couldn’t keep you on for a longer period. If you can, we would appreciate any additional details about your experience. Please feel free to reach out to us at reviews@premiumretail.com.Thank you again for your insights!

Explore other reviews about Premium Retail Services

5.0
17 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Made my own schedule every week.

Cons

Management wasn’t super helpful all the time.

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Premium Retail Services Response
4mo
Thank you for your review. We’re glad to hear you valued the flexibility and independence of the role. We also appreciate your honest feedback regarding management support. We’re always working to improve communication and ensure our employees feel supported in their roles.
2.0
12 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I have an amazing supervisor

Cons

Jobs assigned to you are 100% your responsibility. Only part-time without benefits but I get assigned about 40 hrs a week. You get assigned an overwhelming amount of tasks that most often cannot be completed in time and you get penalized then. No raises ever. Constant driving, sometimes up to over a hour away, which you do not get reimbursed for the commute to your 1st store unless its over 60 miles away. Get reimbursed for only 1/3 per gallon if gas, which is much, much lower than the IRS issued rate. You don't automatically get paid for the time of driving between stores unless you explicity specify it in your time sheet; something they don't tell you either. I have an amazing supervisor, but my area is understaffed and the turnover rate is high. I cover 2 zones within my area. I frequently work 10-12 hr days, Monday to Saturday, for only $14 per hr. Workers who worked for Premium before the merge between Crossmark to Premium get paid much more, but the Reps who came from Crossmark did not get a raise to meet that level.

3
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