Progress is non - existent - Implementation Manager Points North Employee Review

2.0
19 Feb 2021
Recommend
CEO approval
Business outlook

Pros

People Pay is fair That's about it

Cons

Upper management stunts any progress Benefits are terrible Employees are mostly contractors High Turn Over

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Points North Response
4y
Thank you for your review. We appreciate your opinion and are always looking to improve. We are continuing to improve the overall employee experience by conducting a benefits survey to understand what benefits are valued that we can improve as well and converting our contractors to employees. Our turnover rate has continued to decrease with this as well as continuing to improve our recruiting process. Through this we have also been able to hire team members who value collaboration and bring new ideas to continue to improve Points North every day. If you have any additional concerns that you would like to be addressed, please feel free to contact.

Explore other reviews about Points North

5.0
29 May 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Lots of great culture pushes, benefits, personal development focus. An amazing place to develop and grow, especially if you are ready to put in the work to earn it (but don't worry, during work hours. Work/life balance is protected and respected)

Cons

The company is evolving, in a positive way, but as it grows there have been come communication siloing pains. I have faith this is something that is going to resolve with ongoing changes.

4.0
29 Apr 2026
Recommend
CEO approval
Business outlook

Pros

- Small and growing company - true ability to see the impact of your work - Ability to try new things, influence and enhance processes & workflows - Collaborative culture, team members work together and do a great job celebrating wins - Leaders who get in the weeds and do the work alongside teams

Cons

- Growing pains of a scaling company; bumps in processes as they change and siloed communication at times - Headcount & tooling at times lag behind business needs

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