Honest I.T. review, grass sometimes greener elsewhere! - Jr. Network Systems Administrator Pierce Atwood Employee Review

2.0
19 Dec 2023
Recommend
CEO approval
Business outlook

Pros

Several reviews posted here are very strong and understandable but this is a good place to start a career (~2 years). Very good PTO policy and wellness benefits with some department reimbursements. I had upwards of 5 weeks of PTO after 5 years of service. Retirement/401K package = 5% profit sharing, but no matching. Stable field to work in if you are starting a career. Office staff and personnel varies by regional sites, most people have great attitudes. You will meet some of the smartest people across new england. The organization has legal expertise across the board. and you can utilize some of the in-house expertise as a client. Offices are very quiet and very driven on billable hours and work. While working here, I was wanted and respected in the firm as a peer. Company very driven on metrics, which drives a high rate of turn-over but this ensures quality of work and staff. Firm held various parties during specific holidays in conference rooms. Great food and drinks were often provided. Breakfast was also provided once/twice a month.

Cons

However, the pay is awful compared to state/city averages. Merit increases are between 2-3.5%. Bonus pay are up to 500$ if you qualify. Role based promotion is generally about $5000 and salary adjustments with HR are based on the lower end of a popular salary site. I made it through the ranks and couldn't help but read reviews from former colleagues. Reviews below are very opinionated but holds merit. The IT team (15-20 years of longevity) utilizes a buddy system which depending on who you are can change your perception of the assigned roles. I would agree majority of the staffs technical skills are not up to today's standards, and some are complacent while cruising towards retirement. There is little to no process improvement plans. It is widely accepted to be average. A few staff members called in sick weekly or left consistently during the day to get a haircut. Much of the work is completed day to day by a few people. There is a lack of communication, accountability and leadership on the team. Department managers try to hold staff accountable, but do not hold themselves accountable. The biggest disappointment was the lack of support from HR regarding department conduct and existing policies. Some how there are un-written rules when it comes to phone reimbursements or purchasing of tools required for the job. There is also a major disconnect in mileage reimbursement and hours worked during travel periods. Company will invest in projects, including outsourcing, but will rarely invest in employees. I last heard the firm invested in "long-tenured" staff after several of us left the organization.

Explore other reviews about Pierce Atwood

5.0
2 Jul 2022
Recommend
CEO approval
Business outlook

Pros

Strong leadership, strong sense of ethics, commitment to client service

Cons

I do not have any concerns to share

3.0
3 Jun 2025
Recommend
CEO approval
Business outlook

Pros

Decent pay, if negotiated at hiring. Good benefits.

Cons

The support departments are severely lacking, including IT, HR and accounting

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