Would not recommend - Anonymous employee Phoneware Employee Review

2.0
11 Sept 2021
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Full-time, set schedule, benefits, pay plus commission, agents were good people

Cons

Minimum wage, unprofessional environment, management would take advantage and give you tasks out of your job description, management was discriminatory on appearance, race, gender, etc., no set path for career growth

Explore other reviews about Phoneware

1.0
26 Jul 2014
Recommend
CEO approval
Business outlook

Pros

Lower level management and employees are great. You will learn how to (emphasis) SELL for big companies, including: Cox, Time Warner, Suddenlink, Comcast, Shentel, Sunrun, and a few others. Management is very good about motivating employees and making them feel like they're important (until you go a day without a sale, then it's ADIOS!)

Cons

Everything else. This is a horrible place to work, even for a third party call center. Most people don't even last a week (I was there over a year). Owners hire mostly temporary employees and are moving toward eliminating all employees, replacing w/temp workers. Low employee morale. High turnover. 6 day work week (more often than not 7). No work/life balance, you spend your entire life at this place. Benefits are not very good. The recruiters WILL lie to you about how much you'll earn. Expect to earn minimum wage (or less). When I was hired, I was told Sales Reps earn approx. $200-300/week in bonuses, but you'll be lucky to get a $40 bonus for two weeks of work, that is, ONLY if you're the TOP seller. This is definitely a LAST RESORT job. You have been warned.

3
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