Really bad company to work for avoid if at all possible. - Helpdesk Tier I PharMerica Employee Review

1.0
28 Mar 2015
Recommend
CEO approval
Business outlook

Pros

There are no pros do this job for a real technician. You are not actually going to be fixing any problems there standard mode of operation is send it to another desk. Although you may get lucky and reset a password all day.

Cons

By design this company lies do the new hires. I took a position as a technician however, the tier 1 technician they don't actually fix anything. NBA interview they told me that I would be resolving a true technical issues in the no decision would be made on me for at least 60 days. That was a complete lie. Training was supposed to be two weeks, they let me go after 1 week no true explanation ever given.

Explore other reviews about PharMerica

5.0
23 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

What stands out most is the organization’s clear commitment to improving long-term care pharmacy services—not just operationally, but in how care is delivered to patients. There is a strong focus on quality, patient safety, and continuous improvement, which makes the work both meaningful and impactful. Leadership is engaged and forward-thinking, with a genuine emphasis on building strong teams and empowering individuals to contribute. I’ve especially appreciated the collaborative environment and the ability to make a real difference while helping shape processes and outcomes. PharMerica is also investing in its people—creating opportunities for growth, development, and innovation across roles. For anyone looking to be part of a team that is evolving, values accountability, and is focused on delivering better care, this is a great place to build a career. Overall, a dynamic and purpose-driven organization with a strong future ahead.

Cons

Initial stages of transformation and service enhancement

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PharMerica Response
3mo
Having good team members truly makes a difference in the workplace. We value teamwork and collaboration! We strive to hire employees with the same values. We are glad that you enjoy working with your colleagues!
3.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

One of the things that interests me most about PharMerica is the opportunity to support patients in long-term care settings while continuing to grow professionally. I appreciate that the company offers career development opportunities, educational support, and the chance to make a meaningful impact on patient care. With my background in pharmacy and customer service, I believe I can contribute to providing accurate, compassionate service while continuing to learn and grow within the organization.

Cons

Some employees have reported challenges with management communication or consistency in leadership styles. As with many large organizations, experiences can vary by location and department. Having clear communication and a supportive manager can make a significant difference in the work

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