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      Pep Boys

      Engaged employer

      Pep Boys reviews

      Work environment highly dependent on location - CSA - Customer Service Associate Pep Boys Employee Review

      2.0
      4 Sept 2023
      Csa - customer service associate
      Recommend
      CEO approval
      Business outlook

      Pros

      The job can be very easy going at times, and enjoyable if you enjoy the field

      Cons

      Pay is low, lack of clear upper management structure, lack of training or coherence

      Explore other reviews about Pep Boys

      5.0
      9 Apr 2026
      Customer service advisor
      Recommend
      CEO approval
      Business outlook

      Pros

      great job i enjoy it

      Cons

      non at all very pleasant

      2.0
      2 Jul 2026
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      The 401k is great! And the manager at my store is pretty awesome too.

      Cons

      Open every holiday other than Christmas Day and thanksgiving day. Pepboys does not close for anything. They want everyone to work in 100+ degree weather with no A/C in shop and when the roads are unsafe to drive in winter. Company does not care about it’s employees

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