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      Pacific Blue Cross

      Engaged employer

      Pacific Blue Cross reviews

      Company/department in transition - Claims/Fraud Investigator Pacific Blue Cross Employee Review

      2.0
      22 Apr 2026
      Claims/fraud investigator
      Recommend
      CEO approval
      Business outlook

      Pros

      Overall positive, supportive company culture. Most people were professional

      Cons

      Onboarding is erratic and unclear. Processes (in the fraud investigation dept.] were a bit of a mess and inefficient.

      avatar
      Pacific Blue Cross Response
      1mo
      Thank you for your review. It’s good that you found an overall positive environment with a supportive company culture at Pacific Blue Cross. Our staff have the goal in mind to help the health and wellbeing of British Columbians and that shows in the professionalism of our staff. Thank you for sharing your onboarding experience so that it can be updated to ensure it is an outstanding experience for all new staff. Your review allows us to look at our internal processes and see where efficiencies can be made.

      Explore other reviews about Pacific Blue Cross

      5.0
      17 Aug 2021
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      PBC fosters a team environment and inclusivity. There is flexibility and a great work life balance. There is a flow of communication between management and the employees

      Cons

      There is not many cons. Training is hard when working from home and no set process. Not sure what going back to the office would look like

      1
      avatar
      Pacific Blue Cross Response
      4y
      Thank you for highlighting our collaborative and inclusive environment. The pandemic has prompted Pacific Blue Cross to adapt to a new temporary normal of remote work for many positions, which includes the tradeoffs of shifting training from in person to virtual delivery. We are taking a cautious approach to returning to work at the office as the health and safety of our staff is our top priority.
      4.0
      7 Apr 2015
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      a good place to work, very caring environment, supportive of team mates,

      Cons

      the way they determine holiday time based on seniority does not work for employees with families. Don't expect summer holidays unless you have been there for a long time.

      3
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