A down hill spiral - Customer Service Representative II PODS Employee Review

2.0
16 May 2014
Recommend
CEO approval
Business outlook

Pros

Plenty of overtime, advancement opportunites, decent base pay.

Cons

It saddens me to have to write a poor review for this company because not 6 months ago I was singing it's praises. Not only did they take a borderline impossible attendance policy and make it harder they also cut our bonus by more than half. The company is definately not going broke with 100 mile moves costing in the thousands so I don't get it. I feel like they are trying to anger us, trying to see just how far they can push. They give PTO and floating holidays but then deny requests "due to business needs" all the time, it doesn't matter how far in advance you ask if it isn't December you aren't going anywhere. By the time it is said and done I will have the whole month of December off paid so maybe I will get happy then. I could go on and on but I will just say that my awesome job has turned to crap since December

Explore other reviews about PODS

5.0
22 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Easy to get into employment

Cons

No cons i have seen

1.0
1 Jul 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

People know the brand but that’s it

Cons

This is the worst environment I’ve probably ever worked in, constant lies, awful culture where some people work remote others don’t, director level and above treat everyone else with zero respect. The pay is so below average it’s alarming. The amount of leaders who don’t know how to develop their employees is staggering and their are C level folks who have never hired in their careers before moving into the role.

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