Q: What are the top reviewed jobs at Otter?

Account Executive (119) , Customer Success Manager (11) , Onboarding Specialist (8) , Sales Manager (8) , Customer Success (7) , Customer Success Manager (CSM) (6) , Manager (6) , Sales (6) , Sales Associate (6) , Account Manager (5) , Customer Success Associate (5) , Program Manager (5) , Recruiter (5) , Sales Development Representative (SDR) (4) , Sales Representative (4)

Question 1

Does Otter pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Otter employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Otter. This rating has improved by 10% over the last 12 months.

Question 2

How satisfied are employees working at Otter?

Accepted Answer

55% of Otter employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Otter 3.4 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.

Question 3

What are the top reviewed jobs at Otter?

Accepted Answer

Account Executive (119), Customer Success Manager (11), Onboarding Specialist (8), Sales Manager (8), Customer Success (7), Customer Success Manager (CSM) (6), Manager (6), Sales (6), Sales Associate (6), Account Manager (5), Customer Success Associate (5), Program Manager (5), Recruiter (5), Sales Development Representative (SDR) (4), Sales Representative (4)

Question 4

What are the pros of working at Otter according to real employee reviews?

Accepted Answer

"Great for people looking for a challenge who don't need tons of structure" ((in 36 reviews)); "My team was great" ((in 12 reviews)); "salary is good" ((in 11 reviews)); "Colleagues are friendly" ((in 11 reviews)); "Flexible, growth opportunities and team environment" ((in 7 reviews))

Question 5

What are the cons of working at Otter according to real employee reviews?

Accepted Answer

"leadership has no idea what they're doing" ((in 11 reviews)); "Had 3 different managers in the midst of a 1 year." ((in 10 reviews)); "The pay is low and does not reflect the market." ((in 9 reviews)); "No growth, excessive layoffs, lack of support, and below" ((in 9 reviews)); "7 actually make commission while everyone else is riding the base salary." ((in 6 reviews))

Question 6

What are employees saying about Otter redundancies in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Otter redundancy and their outlook for job security at Otter in 2026.

Otter

No direction, wrong focus - Customer Success Otter Employee Review

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