Does not meet my ethical standards for the Human Services industry, or for any employer - Unit Helper at Seneca Hill Manor Oswego Health Employee Review

Oswego Hospital is a wonderful place to work, with a supportive and welcoming staff. The management is effective and approachable, creating a positive work environment. The team works well together, ensuring quality care for patients while promoting a strong sense of collaboration. It's a fulfilling workplace that values both professional growth and employee well-being.

HR can be really difficult to reach.

* Supportive leadership and collaborative environment prior to 2023 * Opportunities to gain licensure hours and grow clinical skills * Meaningful work when boundaries are respected and ethics are upheld * Initial team spirit fostered hope for long-term growth * 4-day work week was a major benefit * Clean, modern building and well-kept office spaces

* Post-2023 leadership changes triggered a major cultural decline * Favoritism, gossip, and cliques tolerated by peer supervisors * Clinicians pressured to compromise ethical standards * Caseloads ballooned to over 100 clients with minimal time for documentation * Remote work privileges granted without transparency or fairness * Retaliation toward those who raised valid concerns * Verbal harassment and bullying often overlooked by leadership * Former staff continue to report similar mistreatment * Outsourced security frequently created disruptions * Disorganized communication, vague policies, and inconsistent procedures * Bonus structure rewarded burnout—only ~$500 extra/month for carrying unsustainable loads (35+ clients/week) * Staff incentives felt insulting at times (e.g., grocery gift cards)