Great benefits and company culture - Architect Optum Employee Review

5.0
1 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Large company that provides great benefits and support career growth. Company culture supports work life balance.

Cons

Constant shift to hire contractors and offshore roles, which have caused lay offs.

Explore other reviews about Optum

2.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

Remote work flexibility, supportive coworkers.

Cons

Chronic understaffing that leads to constant burnout Leadership behavior is inconsistent, unaccountable, and often dismissive Nepotism heavily influences promotions and opportunities Raises and bonuses are rare or nonexistent despite increasing workloads Workload expectations are unrealistic and unsustainable Company talks about mental wellness but does not practice it internally Extremely limited EAP benefits that offer little real support Employees are not acknowledged, respected, or meaningfully recognized High turnover due to poor culture and lack of investment in employees

1.0
11 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Not any. Really. None. Zip.

Cons

I could rant forever. The pay is super low. I've been applying elsewhere and everyone pays 2x what they do. Also, don't even think twice about presenting new ideas or thinking you will be involved in projects as a new person. Employees who have been with the company for decades will run you into the ground if they remotely see you as a threat. It is a "manage them out" mentality the moment you show signs of fresh ideas. They would rather keep old systems/old excel sheets because management feels the need to please people who have been with the company decades. Once they start trying to "manage you out" they will give the ones that have been with company for decades pats on the back (literally). They are called "bravos". They are too delusional to see that making your work more difficult will cause your performance to decline. Show resilience? They will make your life harder. Have new ideas? They won't let you execute them and call it a bad idea so that someone else can tweak your idea and make it their own. Sick? Need time off? Play catch up when you return. Performing better than others even with threatening illness? Errt. It will hurt people's feelers. They will run you to the ground. Have formal training, experience, or education in your field? Don't bother thinking you can use it. They will listen to favorites who think being with the company longer gives more insight.... even ops is starting to not see value in your department.

3
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