Technical Support - Technical Support Optimum Employee Review

4.0
16 Apr 2019
Recommend
CEO approval
Business outlook

Pros

Good hours and training. I'm not sure if the training still is in place though.

Cons

Focused too much on upselling new services. Not being able to stay on the phone long enough because the question of calls after 10 automatically go to the Tyler, Tx. location.

Explore other reviews about Optimum

5.0
25 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Good company with great career development and thorough rotational internship

Cons

Nothing i can say bad about this internship

2.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

the benefits they offered us

Cons

rate of pay they offered us

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