Great people/product yet dysfunctional - Customer Success Manager Opal Employee Review

During the interview process, everyone talked about the culture that has been instilled at Opal and honestly it seemed a little too good to be true. Being here has showed me that everyone truly does care. They like their jobs, care about the success of the company and each other, and seem genuinely happy to work at this company.

We're a fully remote company so you don't get as much chatting time with your colleagues, but that makes the in person trips so much better!

I’m genuinely happy working at Opal. From day one, it’s been a warm, welcoming environment where people are excited to get to know me, not just as a coworker, but as a person. My onboarding experience has been smooth and supportive, and I feel set up for success with the resources and training I need to do my job well. What really stands out is that everything Opal advertised during the interview process has proven true: the benefits, the healthy work/life balance, and the thoughtful ways the company makes employees feel valued and included. It’s refreshing to see a company live up to its promises. I would wholeheartedly recommend Opal to anyone looking for a workplace where people care, culture matters, and your growth is supported.

Opal is a fully remote company which may be a con to some, but they do a good job in promoting connection and virtual "togetherness".