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      OneDigital

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      OneDigital reviews

      satisfaction varies - Q4 is awful - Anonymous employee OneDigital Employee Review

      3.0
      22 Jun 2023
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Generous PTO policy but can be tough to take full advantage of it due to workloads, meetings and client needs. They are trying to lead with culture and offering more transparency with DEIB efforts, but are falling short as far as the actions being taken.

      Cons

      Nepotism/favoritism is rampant. Pay for black employees is below whites (this is published on the OD website DEIB report and action needs to be taken for your DEIB efforts to be taken seriously). Clunky CRM that most offices don’t even use. Employees are inappropriately pressured to donate to a PAC that advocates for the continuation of the employer-based healthcare system in DC. A focus on margin growth puts lower-level roles at risk of positions being eliminated and that work moved offshore, which is negatively impacting engagement and morale. Even if it’s the right move for the business, senior leaders underestimate how this is negatively impacting employee morale and engagement.

      avatar
      OneDigital Response
      3y
      We hear you. Our commitment to DEI&B is based on transparency and that improvement comes by measuring and publishing our progress. We also publish and communicate the progress on our action items, and I'm proud that we are making progress. I'd love to share more of the work we are doing so, please feel free to contact me directly at echrane@onedigital.com.

      Explore other reviews about OneDigital

      5.0
      17 Jun 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Strong company culture focused on taking care of employees and clients. Excellent place to work, as long as you're willing to put in the time and effort.

      Cons

      Not necessarily a con. Still a relatively young, and growing firm that is building out structure.

      1.0
      15 Jun 2026
      Inside sales representative
      Recommend
      CEO approval
      Business outlook

      Pros

      The people you meet who do the same thing as you and 10% of the sales managers are great and actually normal

      Cons

      Pay is terrible. In the interview they make it seem like you will be making $50k+ after you close some calls but it takes 1.5+, probably 2+ years to even get a $1 raise based on sales. You get 6 hours of PTO a month which is not even a full day and they fire people who go over. They expect you to dial with no breaks in between dials for 8 hours if you do not close your inbounds, which are all based on luck. The role requires minimal selling skills and success is 80% based on luck and who you get on the phone which is all based on a queue. If you do not convert these the inbound leads they have you dial all day and the #s you dial, probably 30 other agents have dialed already that same day. Feel bad for the people who are in their CRM because they get double digit calls each day from us. Oh yeah, and your bathroom breaks are timed.

      1
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