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One Off Hospitality

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Great discounts & talented chefs, but very toxic leadership - Operations One Off Hospitality Employee Review

1.0
3 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Reputable hospitality group with tremendous restaurants; you get a great discount at all establishments when you are an employee. The Chef leaders are very intelligent and do amazing work.

Cons

CEO and HR Leadership are extremely out of touch with the day to day life of anyone working in the restaurants or at events. They are unwilling to listen to hourly staff or extend hospitality to them when people want to share complaints and feedback- anyone who brings up obstacles they experience to ask for help is often blamed for the obstacle, and not offered assistance. The CEO is regularly verbally degrading- she condescends and insults anyone she disagrees with, and seems to enjoy putting people down. It was described by multiple team members as a humiliation ritual. Corporate office environment feels very much like everyone is walking on eggshells- it is a very stressed out, unhappy office environment. The HR Leader is closely connected with the CEO from a previous job, so the idea of HR being a safe place is in 0% way true.

Explore other reviews about One Off Hospitality

5.0
29 Jan 2025
Recommend
CEO approval
Business outlook

Pros

Nice people fun to work with

Cons

No cons. Very good place.

2.0
8 May 2026
Recommend
CEO approval
Business outlook

Pros

Craft Cocktail bar was innovative and fun. Lots of leeway to explore technique and grow.

Cons

Pay was inconsistent, tips often handled incorrectly or were late on delivery. Corporate entity was dismissive and often distant and disconnected.

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