Pros
The overarching corporate mission is vital, and the core frontline staff are hardworking individuals who care about patient outcomes. The ongoing corporate transition presents a much-needed opportunity for a complete leadership overhaul.
Cons
Local management has allowed extreme nepotism to compromise the integrity of this Long-Term Care (LTC) branch. Hiring, promotion, and daily scheduling decisions frequently favor an interconnected network of family members—including multi-generational direct relatives, siblings, and extended family—rather than merit. Non-favored staff are routinely subjected to unfair scheduling practices to accommodate the personal schedules of preferred employees. To bypass corporate rules against direct reporting lines, management utilizes a loophole where a relative is on paper assigned to report to an alternate licensed supervisor. Leadership then allows relatives and personal friends to take an unlimited number of breaks throughout the day while barely contributing to the workload. For new hires in this LTC department, the environment is deeply hostile. Rather than rewarding hard work, leadership appears threatened by skilled employees who demonstrate high capabilities. Management improperly delegates oversight tasks to their chosen favorites, who are then used to constantly monitor, intimidate, and stalk new hires. This behavior ensures that productive workers are pushed out within their first few months to protect the existing favoritism network. Because the local HR reporting structure is heavily entangled with this family group, internal complaints are completely ineffective.