Pros
- Strong product with a clear competitive advantage in the market - Calm, supportive, and generally healthy company culture - Flexible remote and hybrid working options - Good work life balance compared to many SaaS environments
Cons
- Some middle management roles, particularly within the sales organisation, appeared to be filled through rapid internal promotion before individuals had sufficient people management experience. This had a knock-on effect on team development and performance. Over time, the company seems to have recognised this and strengthened management experience in these roles. 2. Regular all-hands meetings were frequently used for extended, politically or ideologically driven messaging unrelated to core business objectives. These sessions were often given uncapped airtime, sometimes taking up a significant portion of company wide meetings, which could feel exclusionary to employees who did not share the same political or social views.