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      Okta

      Engaged employer

      Okta reviews

      Great Company - Sr Technical Support Engineer Okta Employee Review

      4.0
      3 Dec 2024
      Sr technical support engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      If you are lucky to be placed in a great team, your colleagues will be happy to assist. Management tries to be as transparent as possible.

      Cons

      The customers make it difficult to enjoy supporting them because they continue to have unrealistic expectations, which seem to be encouraged by their AEs/CSMs. Engineering is VERY slow on developing fixes, which puts you in the line of fire with customer complaints for broken components. It feels like you are rewarded for being a good Support Engineer by not being promoted out of Support if that's the desire.

      Explore other reviews about Okta

      5.0
      22 Jun 2026
      Software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Fantastic team and work life balance

      Cons

      No contract renewal due to budget constraints

      2.0
      29 Jun 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Great Benefits. Fantastic product. Company is scaling (or at least trying to).

      Cons

      Management and company culture has grown toxic. Extremely political and dramatic. Specifically in sales, marketing, and the C-Suite. I wouldn’t recommend joining okta unless you are some type of director or above and also remote. SF just RTO’d and it’s been miserable.

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