Account Execs, Customer Success Managers, Solution Engineers, any GTM stay away - Customer Success Manager Okta Employee Review

1.0
15 Feb 2023
Recommend
CEO approval
Business outlook

Pros

Good product but slow innovation. Competition catching up.

Cons

Okta values only engineers, a good place for engineers. If you are any of the field services/GTM person, you are not valued at all. Very low pay compared to ZScaler, Crowdstrike, Microsoft, etc.

Explore other reviews about Okta

5.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Fantastic team and work life balance

Cons

No contract renewal due to budget constraints

2.0
29 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great Benefits. Fantastic product. Company is scaling (or at least trying to).

Cons

Management and company culture has grown toxic. Extremely political and dramatic. Specifically in sales, marketing, and the C-Suite. I wouldn’t recommend joining okta unless you are some type of director or above and also remote. SF just RTO’d and it’s been miserable.

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