Do not recomend - Customer Service Octopus Energy Employee Review

1.0
19 Mar 2024
Recommend
CEO approval
Business outlook

Pros

Great team and colegues, fantastic people

Cons

Poor benefits and treating by menagement from oversea

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Octopus Energy Response
2y
Hello, Thanks for taking the time to leave this review. It is really useful in helping us understand when people don't have a good time at Octopus and how we can improve as a result. I'm sorry to see the cons that you mention, it's difficult to comment when I don't know which team or country you're in. However we wouldn't want anyone to feel like that anywhere and I'm interested to hear more details so that we can see if there's anything we can do to improve. If you're happy to expand, please could you email me on: emily.renwick@octoenergy.com Kind regards, Emily Renwick Head of Operations

Explore other reviews about Octopus Energy

5.0
7 Dec 2025
Recommend
CEO approval
Business outlook

Pros

good leave, steady employement, enough lateral movement

Cons

lots of politics, people can be nosey, leadership is a good ol boys club

1
1.0
13 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Some members of the company are the best people you’ll ever meet.

Cons

Genuinely a complete mess. Incompetent, passive aggressive leadership that repeatedly makes both poor and confusing company decisions. I have some absolutely crazy stories from things I’ve witnessed here. There’s things that are so bizarre and dysfunctional, they belong in an alternate reality.

7
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