Pros
1. Supportive Office Environment: Camaraderie and mutual support. ONLY FROM OFFICE STAFF 2. The office team offers understanding and encouragement, fostering a positive environment. ONLY IN THE OFFICE 3. office manager is supportive and friendly. Never had someone in an office treat me so well and be so nice.
Cons
1. Disorganised process for a asking orders 2. Lack of clarity and changing rules for different customers 3. Disrespect from sales team often speaks down to office staff, creating anxiety and mental exhaustion. 4. Frequent staff turnover hampers effective training. 5. Pre booked holidays not being allowed and argument over holiday being taken 6. Confusing processes. These would be fine if done correctly by customers or there was improved communication from sales team. But lack of this means things become confusing and difficult 7. Processes changing for handling chasing overdue money and different expectations for different customers. This should be the same and a fair process for every customer. No special treatment 8. mental exhaustion, under staffing, mistreatment 9. Stressful culture from outside off staff causes weekend anxiety, damaging to mental health