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Nothing Bundt Cakes

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Great first job. - Guest Service Representative Nothing Bundt Cakes Employee Review

4.0
15 Apr 2014
Recommend
CEO approval
Business outlook

Pros

Friendly environment. Coworkers are like family, sometimes it doesn't feel like working. Very flexible with hours and time-off.

Cons

Hours being cut due to over-hiring. Extremely unnecessary customer satisfaction requirements (even the customers think the questions we are required to ask get really annoying) Mystery shoppers are completely unfair. (Come in during the busiest hours, and blame us for bad service?) Customers can be extremely rude over cake.

Explore other reviews about Nothing Bundt Cakes

5.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Incredible workplace when the manager is good.

Cons

Can get very busy and overwhelming especially around holidays

2.0
6 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Flexible schedule as long as GMs are willi no to work closely with you to make sure you are scheduled what you want. They work oppsitie/similad hours as long as you both are scheduled over 40 hours.

Cons

HR is unresponsive, they forget to send you your offer letter that explains PTO, sick days, etc. District managers get away with doing the bare minimum and not training you properly to manager an entire bakery alone. Firing GMs for not meeting sales goals which can be out of your control. Executive leadership refuses to communicate with bakery management. Lots of situations that you are not prepared/trained for. They expect management to work full 45+ hour weeks and do most of the job duties that regular staff would do so that labor does not exceed sales. Stuck having to explain why employees are lacking hours/can't pick up extra hours/shifts.

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