Great Site - Project Coordinator II Northland Communications Employee Review

Employed for about 6 years. Large scale of exposure to technology regardless of your job if you want to be apart of something you'll have the option to work your way there and work with those currently doing that. Working for other ISP's like spectrum, suddenlink, WOW!, brighthouse and att you'll be locked in on that job title. With actual impossible goals to rise up and even if you touch that goal you get the run around. Not the case here. They will provide certifications with time alotted to work on these. I've seen where people can do this even during their normal work day if its light workday. For the majority you have a lot of freedom to choose what you do that day. Including getting help from others, helping others or doing project work; as long as you are actively working to better the service or customer experince its acceptable. You work 8-5pm mon-fri and if your "done", they don't try to pull you back in. I was blown away by this I didn't receive a call or anything after work or on weekends. The only exception is if a natural disaster or something like this occurs you could get pulled back in; which you should be expected. You'll have direct contact with the ceo, cfo, cio and every one else and be able to talk with them on occasion very open line of communication.

Open lines of communications can be used by inexperienced employees to cause policy issues that have to be proven to fail again before changed. If a majority of your current team is not well experienced you'll feel overwhelmed with work. You're some times asked to fix non-company devices, networks or services. Even if you identify said issue for their IT team, you'll be going the extra mile in most cases. Future outlook is going toward same polices other isp employees disapprove of like unnessacry micromanagement and cross role addtions like forced sales for technical staff.

Family owned, decent compensation, great people

Hard to understand many of the changes, especially employees that are made.