5.0
25 Jun 2025
Former employee, more than 1 year
San Jose, CA
Recommend
CEO approval
Business outlook
Pros
Driven and smart team members passionate about helping customers develop assays and troubleshoot problems Rapid hardware and software development timelines made customer support easier than previous companies Tight-knit team in open layout facility, company held fun family-friendly events. HR team was great! Good compensation and benefits packages
Cons
Numerous domestic and international customers spanned various time zones making team coverage more difficult. Required extra effort outside of standard working hours Limited performance evaluation cycles