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      NiCE

      Engaged employer

      NiCE reviews

      Mediocre - Lackluster company - Account Executive NiCE Employee Review

      2.0
      26 Jun 2024
      Account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      Market leader supportive SE’s Base pay ok. Not worst, not best. There are some reps making decent money at Nice, I was however was not one of them. Doesn’t micromanage. Good WLB

      Cons

      Expensive company to work for. healthcare premiums very costly. No RSU’s. 401k match is lousy - very long vesting period. I left after 3 years and my 401k all in with the Nice match was $4k vs. $11k had I been fully vested. They use PayFlex as their Flexspend provider. It’s garbage. I’m still fighting them after submitting same receipts for same things 5x. Small list of accounts worked over by former reps that don’t fit the profile for CXone. Your success is entirely based on your assigned account list. Lots of favoritism. The decent accounts I had worth were taken out of my module and given to another rep. Commission plan is borderline illegal and overly complex. Tons of red tape, big company and if you’re from the start-up world, I’d avoid at all costs. Old school still uses bell curve for performance. If you’re a woman it’s even harder to succeed here. Layoffs they try and hide

      avatar
      NiCE Response
      1y
      NICE is certainly a market-leader and places a lot of value on being at the forefront of new developments and technologies. We wish you great success in whichever career direction you choose!

      Explore other reviews about NiCE

      5.0
      30 Jun 2026
      Sdr manager
      Recommend
      CEO approval
      Business outlook

      Pros

      - Fantastic leadership - My boss was determined to see my succeed - Awesome culture - Best product in industry

      Cons

      - None that i can think of

      avatar
      NiCE Response
      1d
      Thank you for taking the time to review us. We’re delighted to hear that you had a positive experience during your time at NiCE and wish you the best in your professional endeavors!
      5.0
      23 Jun 2026
      Director of marketing
      Recommend
      CEO approval
      Business outlook

      Pros

      1. Strong culture of collaboration across departments, making it easy to partner with Product, Sales, Customer Success, and Executive Leadership. 2. Significant opportunities for professional growth and ownership, with leaders empowered to drive strategy and make meaningful business impact. 3. Smart, talented colleagues who are passionate about the company's mission and consistently raise the bar on execution and innovation. 4. Fast-paced environment that encourages learning, creativity, and continuous improvement, particularly for marketing professionals looking to expand their skill set. 5. Competitive compensation and benefits, combined with flexibility and a supportive work environment that promotes work-life balance.

      Cons

      Some older processes that are in the process of being modernized.

      avatar
      NiCE Response
      1w
      Thank you for sharing your experience. At NiCE, we take pride in fostering a positive work culture, and it’s great to hear that you’re enjoying your journey with us. Whether it’s building new skills or pushing boundaries, we’re here to support your growth. Wishing you continued success in your career journey with us!
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