Needs to Update Tools and Process - Senior Software Engineer NiCE Employee Review

2.0
11 Oct 2021
Recommend
CEO approval
Business outlook

Pros

* Competitive Salary and Benefits * Good work life balance * Respectful Co-Workers

Cons

Want to premise this by saying this is a large organization and this is just my experience on my current team. May be different for others. * Out of date technologies * Monolithic code base * Relaxed culture makes communicating difficult * 100% remote leads to isolation * No real focus on training new engineers * Bastardized Agile process * No real opportunity for feedback * Poorly groomed tickets, no standards for acceptance criteria or group estimating process * Too many gates to accomplishing work. Lots of red tape and large organization feel * High turnover rate from what I've seen * Maintenance more than development * Huge QA bottleneck

Explore other reviews about NiCE

5.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- Fantastic leadership - My boss was determined to see my succeed - Awesome culture - Best product in industry

Cons

- None that i can think of

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NiCE Response
17h
Thank you for taking the time to review us. We’re delighted to hear that you had a positive experience during your time at NiCE and wish you the best in your professional endeavors!
5.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

1. Strong culture of collaboration across departments, making it easy to partner with Product, Sales, Customer Success, and Executive Leadership. 2. Significant opportunities for professional growth and ownership, with leaders empowered to drive strategy and make meaningful business impact. 3. Smart, talented colleagues who are passionate about the company's mission and consistently raise the bar on execution and innovation. 4. Fast-paced environment that encourages learning, creativity, and continuous improvement, particularly for marketing professionals looking to expand their skill set. 5. Competitive compensation and benefits, combined with flexibility and a supportive work environment that promotes work-life balance.

Cons

Some older processes that are in the process of being modernized.

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NiCE Response
1w
Thank you for sharing your experience. At NiCE, we take pride in fostering a positive work culture, and it’s great to hear that you’re enjoying your journey with us. Whether it’s building new skills or pushing boundaries, we’re here to support your growth. Wishing you continued success in your career journey with us!
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