Pros
- Some really smart, passionate, and good people work here - Free lunch on Fridays - Unlimited PTO - Open office (could be a con too) - Unlimited snacks, drinks, and cold brew - Nice office and convenient location - Fun work with well-known clients; looks great on resume - Chance to explore projects and roles you're interested in - Different areas for you to work in -- nice open kitchen, living area, couches
Cons
- Terrible executive team that doesn't know what they're doing. They don't understand the customers and are very disconnected with the way work is done and produced for the clients - Layoffs (10%) happened early in the year and company is still trying to recover from the loss since there was no backup plan in place. They're rapidly hiring but training is lacking so new hires often feel overwhelmed - Lots of change and unthoughtful, hasty decision making without a practical execution plan or timeline to lead the changes - Sales is extremely competitive because they get a good commission but they often sell many poor deals that the company can't deliver on so clients end up frustrated or churning - Customer success team has many new and unclear roles without any proper training or onboarding processes; new hires have a tough time and everyone feels confused about how to work with each other - Lack of processes and resources make it difficult for teams to be efficient at their job - Lots of new software being introduced with unclear instructions or training for usage and adaptation to the way each person currently works - The quality of the in-house software is mediocre compared to competitors. Engineering team poorly managed without a clear focus. Lots of attention to adding new features but fails to improve existing ones - Hard to maintain work/life balance because you feel obligated to stay since everyone is always there late either working or hanging out with each other - There are cliques and favorites -- they have to like you or else you're left out and will have a hard time working your way up - HR does not truly understand benefits and has no set process for hiring or onboarding. They don't do proper background checks on new hires and the information provided at exit interviews won't be taken into account. - CEO is an inspirational and good man with a drive to succeed. He cares a lot about what others think of him and seems to often seek approval. He's indecisive so it's tough to follow his vision for the company.