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      Newegg

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      Newegg reviews

      Not as shiny as promised. - Remote Customer Service Agent Newegg Employee Review

      2.0
      8 Apr 2021
      Remote customer service agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Consistent hours, overtime at holidays, benefits are good, WFH is amazing.

      Cons

      Transferred to Newegg Bridge for roadside assistance. The systems are not set up properly and I'm no longer able to do my job properly. Management is breathing down our necks when it is their contracts and equipment that is failing us.

      avatar
      Newegg Response
      5y
      Thank you for taking the time to share your experience. Change is constant within any department at Newegg, that is for sure! It's exhilarating, but we know it doesn't come without any bumps in the road. We would love to discuss further ways to improve our systems, equipment, and SOP to ensure you are set up for success. Please reach out to our Human Resources department at MyHR@newegg.com.

      Explore other reviews about Newegg

      5.0
      12 Jun 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Great learning opportunities with exposure to multiple aspects of the business. Fast-paced environment that encourages continuous growth and adaptability. Clear team structure and well-defined responsibilities, allowing employees to stay focused and execute efficiently. Plenty of opportunities to take ownership of projects and make a meaningful impact. Collaborative teams and strong cross-functional communication.

      Cons

      As a global company with a diverse workforce, communication styles can vary across teams. In some situations, discussions may take place in languages other than English, which can occasionally create challenges for employees who are not fluent in those languages.

      3.0
      30 Jun 2026
      Buyer
      Recommend
      CEO approval
      Business outlook

      Pros

      Good Team, friendly co-workers that support one another

      Cons

      Poor Management, treating employees like they are disposable

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