Easy job position, but not a great opportunity - Coffee Specialist Nespresso Employee Review

Hello, Thank you for your feedback and review. While it’s good to hear that you enjoyed different benefits of our Total Rewards package, like free machine and coffee credit, it is disappointing to read cons you mentioned. At Nespresso, we greatly appreciate the efforts of our people in providing quality customer service, and it is upsetting to read you had some challenging customers. It's also important for us that we provide all our employees with comfortable working conditions, so that everyone can work well and connect with other coworkers. Our people are our top priority, and we invest a great deal in organisation to have the right caring culture where everyone feels well-informed and supported. Your feedback is important and valuable to us, as we constantly seek to improve, and we would welcome hearing more specifics from you. Please, reach out to your former local HR team to share further your concerns. We wish you much success with your future endeavors. Thank you.